Eufy RoboVac is an excellent choice of the many robot vacuums available on the market. I find my robot vacuum handy as it helps keep my home clean and means I can send it out to clear the little messes after dinner. I am sure you, too, enjoy owning a robot vacuum, especially when it runs without any issues.
However, as with many electronic devices, you are bound to run into problems in the robot vacuum’s lifespan, like charging issues, continuous beeping and stopping, or the robot vacuum not turning on. Therefore, knowing the Eufy robovac troubleshooting comes in handy.
This guidepost will cover how to fix the common Eufy RoboVac issues and keep your robovac running longer. Let’s get going.
Eufy Robovac Troubleshooting
Eufy robot Vacuum troubleshooting skills come in handy when fixing your robot vacuum. Sometimes, your robot isn’t charging, won’t connect to your network, keeps occasionally stopping, has different error messages, etc. You can fix some issues without needing technical support with the proper knowledge.
In this guide, we’ll focus on the following issues;
- Eufy Robovac not charging
- Network connection issues
- Eufy robot vacuum won’t turn on
- Abnormal movement behavior
- Eufy Robovac battery issues
- Robot vacuum not collecting debris
- Eufy Robovac beeping troubleshooting
Clean Your Robot Vacuum
Before we get into the specifics, it’s essential to ensure we get off with the basics. Dirt, dust, and debris accumulation on the robot vacuum parts are sources of many robots’ vacuum issues.
Therefore, when solving a robot vacuum problem, first clean your device, wiping off dust and debris from the robot parts and sensors.
Cleaning your robot vacuum helps keep it running longer and can help you avoid many common issues. When dirt and dust accumulate on your robot’s parts, it can easily malfunction. Again, the robot vacuum strains to clean and consumes more power to run.
When dirty and gunk accumulate on charging contacts, it prevents electrical conduct, and your robot won’t charge.
Cleaning your contact points ensures good electricity flow. Use a soft dry cloth to clean your robot vacuum. Tend the top, underside, brushes, filter, and sensors. Dust, dirt, and debris accumulate on these parts, causing your robot vacuum to malfunction. Failing to clean some debris or sensors can easily have your robot vacuum stuck on an error for days.
It’s a good practice to clean the contacts regularly as the robot vacuum operates on dirt, dust, and debris.
Eufy Robovac Not Charging
Eufy Robovac won’t charge if dust, hair, or dirt accumulates on the charging ports faulting the charging system. A faulty power outlet, system bugs, or when the battery is incorrectly positioned will cause charging problems.
It’s frustrating when your Eufy Robovac robot vacuum won’t charge and can’t clean. This calls for your attention to help restore it to functioning.
These are some most typical causes of charging problems to your robovac;
- Dirty contact points – Dust and dirt accumulation on the charge and robot contacts can cause sensitivity to drop. Therefore, power can’t flow to charge your robot vacuum. Ensure you clean your robot and the charger frequently.
- Dead charging base or battery – If either battery or charger runs faulty, your robot won’t charge. The rechargeable batteries eventually lapse their lifespan and have to be replaced. The charging base has an indicator light, which shows when the device is receiving power. Otherwise, you might have to replace it.
- Faulty power outlet – Your robot isn’t charging simply because the power outlet has tripped. Try a different outlet or test the outlet with a different device to see if it works. Ensure the outlet is working and the charger is plugged correctly before trying other troubleshooting methods.
- Alignment issues – When connecting your Eufy robovac to the charging base, ensure it properly sits on the base’s contact plates. Also, inspect the charging base contact plates and ensure that there are in good condition. A spring could be faulty, causing loose contact.
- Outdated Firmware or software bugs – An outdated robovac system software may cause the robot vacuum charging issues. This and other software bugs can prevent your robot vacuum from charging. Therefore, ensuring that your Eufy Robovac runs on the latest software is important.
Eufy Robovac Network Connection Issues
The most typical reason your Robovac isn’t connecting to your Wi-Fi network is a mismatch in the Wi-Fi frequency band. Eufy recommends connecting your Robovac to a 2.5 GHz Wi-Fi frequency band.
Again, it could be that your network is congested, hence lowering the available bandwidth. Therefore, ensure your internet is solid and stable.
That said, precisely pinpointing why your robovac isn’t connecting to your network is no easy fit. There could be several factors in play that prevent you from connecting.
However, troubleshooting and fixing common issues is a straightforward process that shouldn’t worry you. Here are some common causes of the connection problem;
- Connecting to a 5 GHz Wi-Fi frequency band
- Using the wrong Wi-Fi log-in credentials
- Your Eufy robovac model has no Wi-Fi connection capability
- Your phone is on a VPN
- Low bandwidth due to network congestion
- You are trying to connect while out of the Wi-Fi range
- The precise location setting is disabled
- Your network has internet access issues
I have curated a detailed troubleshooting guide on Eufy robovac not connecting to Wi-Fi. If that’s your issue, check it out.
Eufy Robot Vacuum Won’t Turn On
This can be a mood killer. I am frustrated when I can’t get my electronic device to run. The other day I struggled with my generator; the chock positioning was messing me up. It was a happy ending, though, as I finally got it to run.
Back to our issue, ensure the switch is turned on when your Eufy robovac won’t turn on. Apart from the obvious power button on top of the device, there is an on and off button underneath your robovac.
Therefore, flip the robovac and turn the switch on; one means on while 0 means off. If this doesn’t get your device working, here is a hack.
If your robovac doesn’t power on, turn the switch on and off 6 times, ending with the switch on. Then shake the robovac to dislodge any dust particles or debris affecting your robot vacuum.
Now connect your device to the charging base and check if it charges.
Abnormal Movement Behavior
One typical abnormal Eufy movement behavior is the robovac spinning in circles or the devices appearing lost. This usually points to dirty bumper sensors or the sensors located underneath the robot vacuum. To fix this, use a soft cloth to wipe off any dust or dirt on the sensors.
Again, it could be a case of a stuck wheel, inspect your RoboVac’s three wheels and ensure that they can freely spin around their chamber. Remove any debris and hair clogged on the wheels to enable free movement.
Finally, after the cleaning, restart your robovac. Turn the power switch off, wait for 20 – 30 seconds, and turn it back on.
Your robovac should be good to go.
Eufy Robovac Battery Issues
If your Eufy robovac beeps 4 or 5 times with a solid red indicator light, this is a tell-tale sign that you are experiencing a battery issue. This usually happens when the robovac returns from a cleaning task and has docked to recharge.
Typically, your robot vacuum battery should last 2 – 3 years before needing a replacement. When the battery is fully charged, the charge should last well over 120 minutes. Your robot vacuum won’t function optimally with a faulty battery.
However, eventually, the battery runs its course and needs replacing. Luckily the robot batteries are readily available in the market and don’t cost as much as a new robot vacuum unit.
If your robovac charges with a red indicator light or the battery drain quickly, try these fixes;
- Properly connect the adapter to the charging base and ensure that the charging base indicates.
- Let the robovac dock itself for proper positioning.
- Refresh the battery. Open up the battery compartment, unplug the battery, let things cool off for five minutes, and reconnect the battery. Try recharging to check if the beeping or red indicator light ceases.
- Let the battery fully charge. Usually, it takes 6 hours to charge, and the indicator light turns from breathing orange to solid blue.
- Replace the battery with a new one if none of these solutions work.
Robot Vacuum Not Collecting Debris
When your robot vacuum leaves dirt or debris on the cleaning area, this indicates low or loss of suction power. Thus, the robovac isn’t able to effectively suck up the dirt.
Obstructions can cause this to the suction inlet, a dirty filter, or the full dust bin collector.
Some little troubleshooting and replacing any necessary parts should get your robovac to optimal performance levels.
- Empty your robovac’s dirt collector
- Clear the suction inlet of any obstructions
- Clean the filter. Over time the filter accumulates dirt and dust, which might slow the suction power dispensed by the machine. Blow the filter with a vacuum cleaner or tap it on the dustbin.
- Replace worn-out parts. Inspect the robovac component for wear and tear. With time the brushes and filter will need replacing.
This should fix your robovac, enabling it to “sack it up” effectively.
These robot vacuum troubleshooting tips come in handy when trouble strikes. Fixing your robot vacuum becomes less of a problem with the solutions in your toolbox.
To fix the common Eufy robot vacuum issues like charging issues, when your robovac doesn’t connect to Wi-Fi, abnormal movement behavior, or the beeping while charging.
Fixing these issues with the solutions provided here extends your robot vacuum lifespan and ensures that the performance levels are always at optimal levels.
I like getting the maximum value from my investment and if we are a tad alike, keeping your robot vacuum running is crucial.
If none of these solutions helps your case, contact Eufy customer support. They can offer some technical guidance. If your warranty is valid, they can replace the faulty parts for you.